I agree about the issue trackers + the mail integration. A small
suggestion: none of the issue/bug tracking systems do collaboration very
well either. What I mean by "collaboration" is the capacity to pass a
single document back and forth with several "notes" appended to it. a giant
"comments" list isn't very good (no inline comments) and forums are dumb.
Peter
-- sic dicit magister P. http://individual.utoronto.ca/peterjh/ On Wed, 3 Mar 2010, Anselm R Garbe wrote: > Another idea that I'd like to push this year is the creation of a > suckless issue tracking/bug tracking system. All existing systems suck > and it is still a burden for projects and small businesses to track > bugs or customer issues in less sucking ways. The existing > alternatives are all a big desgrace, can't speak of those commercial > ones, but I guess they ain't any better than the floss ones. > > Approaches like trac do too many things, and hence fail at doing issue > tracking right. A friend pointed me to the debian bug tracking system > (http://www.debian.org/Bugs/server-refcard) and I must admit I kind of > like parts of it. > > I think it is a strong requirement for a decent issue tracker to have > a decent mail integration, people don't want to use hairy web > interfaces and developers or customer relation staff doesn't wants to > use them either -- RT for instance is good in the mail integration, > but it does too many things and has a bad web interface that really > sucks. > > Kind regards, > Anselm >Received on Wed Mar 03 2010 - 13:46:10 UTC
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